Payment processing for ED, men's health, and telehealth pharmacy.
Erectile dysfunction and men's health has fractured into three distinct commercial sub-verticals since telehealth deregulation: licensed telehealth pharmacies (Hims/Roman-style), grey-market Viagra/Cialis/Kamagra vendors, and OTC male-enhancement supplements. Each has different regulatory requirements, different chargeback profiles, and different acquiring rails. VenderaPay routes each merchant to the acquirer whose underwriting matches your actual model.
Three sub-verticals, three tracks
Full US state-by-state licensure, prescriber network, PLLC structure. Standard pharmacy-adjacent rates.
Source-of-supply proof, COA per SKU, jurisdictional shipping analysis, age gate. Elevated chargeback surface.
Structure/function claims only. No prescription-drug-substitute claims. Follows the nutra compliance surface.
Track A: Licensed telehealth pharmacy
The Hims/Roman/Ro model — telehealth consult, prescription, mail-order pharmacy dispensing. When properly structured, this operates on near-standard pharmacy acquiring rails. Underwriting requires:
- US state-by-state pharmacy licensure (or EU/UK equivalent) for every state you dispense into
- PLLC or professional corporation structure for the prescriber side
- Compliant telehealth consult flow (not just a survey — must include a licensed prescriber review)
- PDMP integration in states that require it for the relevant meds
- DEA registration if handling any scheduled substances
- HIPAA compliance attestation and privacy policy meeting state telehealth requirements
- State-medical-board attestation of good standing for prescribers
Complete packages get decisioned in 48 hours, integrated in 3–5 days, and land at 2.8%–4% + interchange — competitive with any other specialist telehealth acquirer.
Track B: Grey-market ED vendors
Merchants selling generic Viagra, Cialis, Kamagra, or other ED medications outside the licensed telehealth-pharmacy model. Underwriting is possible in specific jurisdictional configurations but requires careful mapping:
- Source-of-supply proof — documentation of the API supplier and finishing facility
- Certificate of Analysis for API and finished dose from an ISO/IEC 17025 lab
- Jurisdictional shipping map — a written list of countries you ship into, and confirmation the product is legal to import in each. Merchants shipping into markets where the specific product is scheduled or unlicensed are not underwritten, regardless of appetite
- Age-verification gate — 18+ minimum, some acquirers 21+
- Warning labels aligned with the destination-market pharmaceutical labelling rules
Track C: OTC male-enhancement supplements
Herbal formulations, T-boosters, libido supplements, and men's wellness stacks. Follows the nutra playbook — see the nutraceuticals page for full compliance surface. Non-negotiable red flags:
- "Works like Viagra" / "as effective as Cialis" framing
- Any implicit prescription-drug substitution
- "Instant erection" or timing-based erectile claims
- Hidden pharmaceutical ingredients (FDA has flagged spiked male-enhancement supplements repeatedly)
FAQ — ED & men's health processing
Ready to process ED?
Submit the qualification form. Underwriting routes to the right track — licensed telehealth, grey-market, or OTC — in 48 hours.
Apply now